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IT Support

Headquartered in Dubai, UAE, SLA-EXPERT delivers IT services and maintenance support around the world. Being a hub of highly skilled and qualified professionals, we provide unparalleled and effortless assistance to our client globally. At SLA-EXPERT, our services are based on fast-track, from 15 min response time to 2hours onsite SLA.

We are a global services provider and we aim to help you reduce your costs up to 70%! By extending your equipment lifetime under a single point of contact (SPOC), we build long term partnership with our customer and bring together maintenance, upgrade and recycling services!

600+ Engineers Worldwide

A wide pool of certified engineers and technicians, across the globe, accessible on demand.

We offer regular training to our resources to guarantee that our process are always respected.

100,000 Spare Parts

Access to full ranges of servers, networking and storage equipment. Full configurations or spare parts to be shipped on same day basis. We can ship today, to your door, anywhere in the world!

15 Minutes Response Time

We know how important it is for your business to continue running smoothly. Our team will take extensive care of your IT equipment within 15 minutes for your ticket request and revert with analysis and customized action plan!

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